Privacy Policy

Important Privacy Information

 

When you access our website, we automatically gather information from your device, such as cookies, language preferences, time zone, device model, settings, operating system, internet service provider, mobile carrier, hardware ID, and unique identifiers (e.g., IDFA and AAID). This data enables us to deliver our services, analyze customer interactions, and measure ad effectiveness.

 

To enhance our services, website, and advertising efforts, we may utilize third-party solutions. Consequently, data processing may involve tools by providers such as Amplitude, Appsflyer, Facebook, Firebase, Google, Hotjar, PayPal, Solid, TikTok, and Foxit. These third parties may store and process some data on their servers, helping us to (1) provide certain services, (2) analyze interactions (such as purchases and product views), and (3) deliver and target ads.

Please review our Privacy Policy below to learn more about our data practices (Section 3), your privacy rights (Section 6), and the identity of the data controller (Section 1). For additional inquiries, please contact us at support@fastpdfconvert.com.

 

Privacy Policy

 

This Privacy Policy describes the personal data we collect when you use fastpdfconvert.com (the “Website”), as well as the services and products offered through it (collectively, the “Service”), and how this data is processed.

 

By using the Service, you confirm that (I) you have read, understand, and accept this Privacy Policy, and (II) you are at least 16 years of age. If you do not agree or cannot make this confirmation, you must not use the Service. In that case, please (a) contact us to request data deletion, (b) exit and do not access the Website, and (c) cancel any active subscriptions or trials.

 

For your convenience, translations are available. However, in the event of discrepancies between the English version of this Privacy Policy available at fastpdfconvert.com and any translation, the English version will prevail and be the legally binding document.

 

Definitions:

 

GDPR: The General Data Protection Regulation (EU) 2016/679, which governs data protection in the EU.

EEA: Refers to all current EU member states and European Free Trade Association members, including the UK.

Process: Refers to collecting, storing, and sharing personal data.

 

Table of Contents

  • Personal Data Controller

  • Categories of Personal Data We Collect
  • Purposes of Processing Personal Data
  • Legal Bases for Processing Personal Data (EEA-based users)
  • With Whom We Share Personal Data
  • Exercising Your Privacy Rights
  • Age Limitation
  • International Data Transfers
  • Changes to This Privacy Policy
  • California Privacy Rights
  • Data Retention
  • How “Do Not Track” Requests Are Handled
  • Contact Us

 

1. Personal Data Controller


Fast PDF Convert, based in San Diego, California, United States, serves as the controller of your personal data.

 

2. Categories of Personal Data We Collect

 

We gather both data you voluntarily provide (e.g., email addresses, payment data) and data collected automatically (e.g., cookies and technical details of your device).

 

2.1. Data you provide:
Creating an account requires an email, which we use for your profile and payment notifications. You may also share your email for support or marketing updates. Uploaded documents may contain additional personal data.

 

2.2. Data collected automatically:
We collect data on how you found us (e.g., referring app or URL), device and location data (e.g., IP address, device model), usage data (e.g., pages visited, time spent), advertising IDs, transaction details, and cookies.

 

3. Purposes of Processing Personal Data


We use your data for the following:

 

3.1. Service Delivery
This includes enabling website functionality, preventing errors, and using your email to create your account or access uploaded documents.

 

3.2. Customer Support
We use data to respond to technical or account inquiries.

 

3.3. Service Communication
We may email you about service updates, notifications, and terms.

 

3.4. Research & Analysis
This helps us improve our website, understand user trends, and enhance our offerings.

 

3.5. Marketing
We may send emails about our products, offers, or new features.

 

3.6. Ad Personalization
We use your data to tailor ads based on your interests and past activity.

 

3.7. Payments
Our third-party payment providers handle transactions. We don’t store full credit card information.

 

3.8. Terms Enforcement and Fraud Prevention
We may share your data to enforce agreements and prevent unauthorized activity.

 

3.9. Legal Compliance
We may share data as required by law.

 

4. Legal Bases for Processing Personal Data (EEA Users)

 

We process data under the following:

 

4.1. Consent:
Collecting cookies and sending marketing materials.

 

4.2. Contractual Need:
Enabling service functions, providing support, processing payments.

 

4.3. Legitimate Interest:
Communicating with you about the Service, analyzing usage, promoting our offerings, and enforcing Terms.

 

4.4. Legal Compliance:
Adhering to laws as needed.

 

5. Data Sharing

 

We may share data with service providers (e.g., cloud storage, payment processors) and third parties, including law enforcement, as outlined in Section 3.

 

6. Exercising Your Privacy Rights


You have rights regarding access, updating, and deletion of your data, as well as objecting to or restricting its use. EEA users may also have data portability and complaint rights with their supervisory authority.

 

7. Age Limitation


Our services are not intended for those under 16 years of age. If you become aware of anyone under 16 who has shared data, please inform us.

 

8. International Data Transfers


We may transfer data internationally, including to countries with different data protection laws, with appropriate safeguards.

 

9. Changes to This Privacy Policy


We may update this policy periodically. Material changes will be communicated via email, and by continuing to use the Service, you accept the revised policy.

 

10. California Privacy Rights


California residents may request information regarding third-party sharing for direct marketing. Send requests to support@fastpdfconvert.com.

 

11. Data Retention


Data will be stored as long as necessary for Service delivery and legal obligations. In some cases, data may be kept longer if relevant to a legal claim.

 

12. “Do Not Track” Requests


This Website does not currently respond to “Do Not Track” signals.

 

13. Contact Us


For questions about this Privacy Policy, reach out to support@fastpdfconvert.com.

 

Effective as of: November 2024